The Power of Referral: Creating Business from Client and Customer Recommendations
This insightful session delved into the pivotal role of client and customer referrals in driving business growth. Key takeaways included:
- Building Trust: Strategies to cultivate trust with clients, encouraging them to become brand advocates.
- Effective Referral Programs: Designing referral initiatives that resonate with customers and align with business goals.
- Leveraging Testimonials: Utilizing positive feedback to enhance credibility and attract new clients.
The webinar emphasized the importance of nurturing client relationships and implementing structured referral systems to amplify business outreach.
For a deeper dive into the strategies discussed, you can access the full webinar recording above!
Andy McBride - Founder & Managing Director - Achieve
Andy McBride is the Founder and Managing Director of Achieve. Andy’s primary focus as a Training Consultant is to work with business professionals. To help them develop and nurture skills that will better support their clients and their business growth.
He is responsible for building all of the achieve course content, and for delivering our bespoke training and mentoring programme to our partners. Andy is also the host of our very own podcast – The Achieve Podcast. Here we explore learning and development insights from experts across a wide range of industries and backgrounds.
Andy is a Chartered Manager and Fellow of the Chartered Management Institute (CMI). He is also a fully qualified financial planner with over 15 years’ experience in providing regulated financial advice to companies and individuals. Andy is also a Certified 5 Voices Practitioner. All of this has helped establish Andy as a leading Training Consultant. Away from work, Andy has been a qualified cricket coach for over a decade and is also a keen practitioner of many outdoor pursuits. He is rarely happier than when he is able to spend some quality time with his family or to be out in nature.