Consumer Duty and The Advice Gap

Octopus Money has spent a lot of time working with advice businesses to understand the challenge of serving clients with lower levels of wealth. Every adviser is united by the ethos of wanting to help, but with the average cost of delivering a single piece of advice doubling* it has become increasingly difficult.

 

Octopus spoke to hundreds of financial advisers to understand the impact of consumer duty on their business and client proposition. Here's what they found out.